Help centre

Answers to the questions we hear most often.

Do I pay MegaDeal for a deal?+

No — MegaDeal never charges customers anything, and there's no voucher to buy. Deals are redeemed and paid for directly with the business, at the discounted price shown on the deal page.

Do I need an account to use MegaDeal?+

No — browsing and redeeming deals needs no signup or account at all. Only businesses need to create an account, to list and manage their own deals.

Is my payment information safe?+

There's nothing to keep safe — MegaDeal never asks for or stores your card details. You pay the business directly, however they normally take payment, the same as any other in-person or phone purchase.

How do I redeem a deal?+

Open the deal page and tap "Get this deal" to reveal the business's contact details and a short code (like MEGA-7K4XQ). Get in touch or visit the business directly, quote that code so they know it's a MegaDeal offer, and pay them at the discounted price. See our redemption guide for the full walkthrough.

How long do I have to use a deal?+

Every deal shows its own validity window on the deal page. Once it expires, the business is under no obligation to honour the discounted price.

Can I redeem the same deal more than once?+

Deals are for genuine personal use — unless a listing says otherwise, that's one redemption per person. A business can decline to honour a deal it reasonably believes is being reused or resold. See our terms for the full fair-use policy.

How do I know a business is legitimate?+

Every business is reviewed by our team before their first deal goes live — we don't publish listings automatically.

Can I get a refund?+

Since MegaDeal never charges you, there's nothing for us to refund. See our refund policy for how pricing and disputes work instead.

I'm a business — how do I list a deal?+

Head to our business page to find out how listing works — you advertise with credits or a subscription, and customers pay you directly when they redeem.

Still stuck?

Reach us through the contact page and we'll sort it out.